Resetting an employee PIN

Give an employee a new PIN from Manage Employees.

By the end of this article, an employee has a new PIN and can sign in with it.

Reset it

  1. Open Settings and click the Manage Employees card.
  2. Click Edit on the employee’s row.
  3. Type a new PIN in the Reset PIN field.
  4. Click Save.

Leaving the Reset PIN field blank and saving leaves the employee’s existing PIN unchanged; only what you type there overwrites it.

Resetting your own PIN

You can change your own PIN the same way, from your own row in the table. Your own role and active status are locked from this screen so you cannot demote or deactivate yourself, but the PIN field is not, so a self-service reset works normally.

Last updated: 2026-09-08

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